Vanessa is the Group Operations Manager and runs the day to day operations at XPAL. Vanessa is focussed on implementing the Group's strategic plan and ensuring that all HR processes are maintained from recruiting new staff to managing the needs of the existing staff. Vanessa deals with all of XPAL's suppliers and maintenance providers, ensures payments of creditors and is responsible for all debt collection.

Previous to joining XPAL, Vanessa worked for Adelaide Bank for 7 years primarily as Branch Manager and Regional Manager. She is able to bring a wealth of experience in policy adherence, staffing issues and dealing with customers to the XPAL office.

Elaine commenced the role of Marketing Co-ordinator with the XPAL Group Pty Ltd in February 2010. She is responsible for all of XPAL's marketing activities including co-ordination of the newsletters, the content of the website, events and seminars and the client database. Prior to joining XPAL, Elaine spent 8 years in the roles of Events Co-ordinator with the SMSF Professionals' Association of Australia and Professional Development Co-ordinator with the Taxation Institute of Australia.

She is currently completing a Bachelor of Business on a part-time basis which she hopes will enhance the skills and knowledge which she has gained in her previous roles.

In her role of Administration Officer Sue is responsible for payroll, superannuation, accounts payable and receipting of accounts receivable such as direct credits and BPAY.   

Sue has over 20 years experience having worked in a variety of positions in the banking and accounting industries.